User installed FtpVC but has forgotten password

General questions about using FtpVC, ideas for new features, bug reports, and usage tips.

User installed FtpVC but has forgotten password

Postby Madcowz » Wed Sep 03, 2008 4:04 am

I have a user who installed FtpVC and then promptly forgot what they typed for the password (there really is no hope sometimes) :lol: .

We have no way of finding out what it is and uninstalling the application and reinstalling doesn't help.

I assume that there are some hooks in the registry that need to be removed so that we can install a fresh copy, get him to remember the password and then register the software.

thanks,

Hedley Phillips
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Re: User installed FtpVC but has forgotten password

Postby psguru » Wed Sep 03, 2008 8:17 am

There are two ways to reset the password:

1) Delete the "Password" value from the following Registry key:

HKEY_CURRENT_USER\Software\PrestoSoft\FtpVC\Settings

After that use blank password to log in.

2) Try some other user name (FtpVC will ask you to set and confirm a new password). Then go back to your previous user name and set up a desired password.
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Re: User installed FtpVC but has forgotten password

Postby Madcowz » Thu Sep 04, 2008 1:55 am

Brilliant. The registry edit did the trick.

thank you.
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