Examdiff Pro Aborts on Scrolling

[psguru]

Yes, having the files that hang the application would definitely help (I couldn't reproduce the problem with some random .vcproj files). Could you post your files here? If not, could you send them to me in a private message? Also, please export your options to a file and send that file as well.

Thank you.

[wadsws06]

Yes, having the files that hang the application would definitely help (I couldn't reproduce the problem with some random .vcproj files). Could you post your files here? If not, could you send them to me in a private message? Also, please export your options to a file and send that file as well.

I can't attach either a txt or zip file so I've uploaded the ZIP with my settings and both vcproj files to here.. http://www.the-emz.com/download/edlock.zip.

The diffs to the files are trivial, but the problem also happens with much more complex vcproj differences too.

Simon

[psguru]

Thanks for the files. Unfortunately, no luck in reproducing the hanging. Since you are a developer, could you attach your Visual Studio debugger when the program hangs, then break, and let me know the stack?

[wadsws06]

> ExamDiff.exe!005742c2()
[Frames below may be incorrect and/or missing, no symbols loaded for ExamDiff.exe]
ExamDiff.exe!00597ab2()
ExamDiff.exe!00597909()
ExamDiff.exe!00597ae0()
ExamDiff.exe!00583137()
ExamDiff.exe!005831c3()
ExamDiff.exe!00574a05()
ExamDiff.exe!0050d279()
ExamDiff.exe!0050fdf2()
ExamDiff.exe!0057570e()
ExamDiff.exe!0049eddb()
ExamDiff.exe!0049ee2d()
ntdll.dll!77b9fa88()
ntdll.dll!77b9f945()
ExamDiff.exe!0049ee2d()
ExamDiff.exe!0049f4af()
ExamDiff.exe!0049f514()
ExamDiff.exe!0049f514()
ExamDiff.exe!0049ae8e()
ExamDiff.exe!0049aead()
ExamDiff.exe!0057570e()
ExamDiff.exe!0053d4dc()
ExamDiff.exe!0049eddb()
ExamDiff.exe!0049ee2d()
ExamDiff.exe!0049bd62()
ExamDiff.exe!0057570e()
ExamDiff.exe!004fbd89()
ExamDiff.exe!004fc957()
ExamDiff.exe!0057570e()
ExamDiff.exe!004fc7bb()
ExamDiff.exe!005567b1()
ExamDiff.exe!00542364()
ntdll.dll!77b903b2()
user32.dll!76bbb558()
ntdll.dll!77b92ed6()
ExamDiff.exe!0053e110()
ExamDiff.exe!00540891()
ExamDiff.exe!005574b6()
ExamDiff.exe!00544e64()
ExamDiff.exe!00545320()
ExamDiff.exe!0054091e()
user32.dll!76bb8807()
user32.dll!76bb8962()
user32.dll!76bb8911()
user32.dll!76bbb4d4()
user32.dll!76bbb545()
ntdll.dll!77b92ed6()
user32.dll!76bbe949()
ExamDiff.exe!004ffac5()
ExamDiff.exe!004fd81c()
ExamDiff.exe!00542493()
ExamDiff.exe!00491707()
ExamDiff.exe!0049173f()
ExamDiff.exe!0056e02a()
ExamDiff.exe!0056e04e()
ExamDiff.exe!0048ef6c()
ExamDiff.exe!005424ee()
ExamDiff.exe!0053e110()
ExamDiff.exe!00540891()
ExamDiff.exe!005574b6()
ExamDiff.exe!00544e64()
ExamDiff.exe!00545320()
ExamDiff.exe!0054091e()
user32.dll!76bb8807()
user32.dll!76bb8962()
user32.dll!76bb8911()
user32.dll!76bb7b59()
user32.dll!76bbc4b6()
user32.dll!76bbc517()
comctl32.dll!75010ae6()
comctl32.dll!7501120c()
comctl32.dll!75011c8d()
comctl32.dll!750117ff()
comctl32.dll!75011ff5()
comctl32.dll!75012043()
uxtheme.dll!74caf632()
uxtheme.dll!74ca2ea0()
uxtheme.dll!74ca0c5e()
user32.dll!76bbb692()
user32.dll!76bb8807()
user32.dll!76bb8962()
user32.dll!76bb8911()
ExamDiff.exe!0053eabc()
user32.dll!76bbc62c()
user32.dll!76bbc652()
ExamDiff.exe!0053dfe9()
ExamDiff.exe!0053e127()
ExamDiff.exe!00540891()
ExamDiff.exe!005574b6()
ExamDiff.exe!00544e64()
ExamDiff.exe!00545320()
ExamDiff.exe!0054091e()
user32.dll!76bb8807()
user32.dll!76bbb6a9()
user32.dll!76bb8911()
user32.dll!76bbc4b6()
user32.dll!76bbc517()
uxtheme.dll!74cac7b2()
uxtheme.dll!74ca2ea0()
uxtheme.dll!74ca0c5e()
user32.dll!76bbb692()
user32.dll!76bb8807()
user32.dll!76bb8962()
user32.dll!76bb8911()
ExamDiff.exe!0053eabc()
user32.dll!76bbc62c()
user32.dll!76bbc652()
ExamDiff.exe!0053dfe9()
ExamDiff.exe!0053e127()
ExamDiff.exe!00540891()
ExamDiff.exe!005574b6()
ExamDiff.exe!00544e64()
ExamDiff.exe!00545320()
ExamDiff.exe!0054091e()
user32.dll!76bb8807()
user32.dll!76bb8962()
user32.dll!76bb8911()
user32.dll!76bb8aad()
ExamDiff.exe!00541653()
user32.dll!76bb8b00()
ExamDiff.exe!0054d6ea()
ExamDiff.exe!0054d3b6()
ExamDiff.exe!005c39cd()
ExamDiff.exe!00573ca8()
kernel32.dll!76e8e3f3()
ntdll.dll!77becfed()
ntdll.dll!77bed1ff()

[psguru]

Thanks. The problem seems to only happen under Vista. We'll try to fix this ASAP.

[psguru]

We have fixed the problem. Try using the latest build of ExamDiff Pro (4.0.2.7).

[wadsws06]

Wow! That is an amazing support response. I'll try it out this evening when I get back home to my Vista64 box.

[wadsws06]

Perfect! Like I said above, great support!

And is it my imagination or does it diff the files quicker now too?

[psguru]

Yes, it's a "side effect" -- the file views are filled a little faster now. And thanks for helping to resolve this issue.

[wadsws06]

Yes, it's a "side effect" -- the file views are filled a little faster now.

glad I wasn't imagining it.

And thanks for helping to resolve this issue.

No problem. I'm still in awe at the turn-around time for the fix!