PrestoSoft Community

After upgrading to 6.0.0.1 I can no longer compare directories.

Some times, it just exits silently. Other times, I get the dialog asking me to email the minidump but the process exits immediately when I hit OK.

Please advise.

Running under the debugger I get an access violation:
Stack trace:
> 7fffffff()
ExamDiff.exe!_CoInitializeEx@8() + 0x28896 bytes
[Frames below may be incorrect and/or missing, no symbols loaded for ExamDiff.exe]
ExamDiff.exe!004a0259()
ExamDiff.exe!_CoInitializeEx@8() + 0x148ca bytes
ExamDiff.exe!_CoInitializeEx@8() + 0x1529c bytes
ExamDiff.exe!_CoInitializeEx@8() + 0x10c3f bytes
ExamDiff.exe!_CoInitializeEx@8() + 0x13d2a bytes
ExamDiff.exe!_CoInitializeEx@8() + 0x13db9 bytes
user32.dll!GetDC() + 0x6d bytes
user32.dll!GetDC() + 0x14f bytes
user32.dll!GetParent() + 0x16c bytes
user32.dll!SendMessageW() + 0x49 bytes
ExamDiff.exe!_CoInitializeEx@8() + 0x2409a bytes
ExamDiff.exe!_CoInitializeEx@8() + 0x1529c bytes
ExamDiff.exe!_CoInitializeEx@8() + 0x10c3f bytes
ExamDiff.exe!_CoInitializeEx@8() + 0x13d2a bytes
ExamDiff.exe!_CoInitializeEx@8() + 0x13db9 bytes
user32.dll!GetDC() + 0x6d bytes
user32.dll!GetDC() + 0x14f bytes
user32.dll!GetParent() + 0x16c bytes
user32.dll!SendMessageW() + 0x49 bytes
comctl32.dll!ImageList_LoadImage() + 0x198b bytes
comctl32.dll!ImageList_LoadImage() + 0x2a7ee bytes
comctl32.dll!ImageList_LoadImage() + 0x33e22 bytes
comctl32.dll!ImageList_LoadImage() + 0x36712 bytes
comctl32.dll!ImageList_LoadImage() + 0x383f3 bytes
user32.dll!GetDC() + 0x6d bytes
user32.dll!GetDC() + 0x14f bytes
user32.dll!IsWindowUnicode() + 0xa1 bytes
user32.dll!CallWindowProcW() + 0x1b bytes
ExamDiff.exe!_CoInitializeEx@8() + 0x10acf bytes
ExamDiff.exe!_CoInitializeEx@8() + 0x10c56 bytes
ExamDiff.exe!_CoInitializeEx@8() + 0x13d2a bytes
ExamDiff.exe!_CoInitializeEx@8() + 0x13db9 bytes
user32.dll!GetDC() + 0x6d bytes
user32.dll!GetDC() + 0x14f bytes
user32.dll!GetParent() + 0x16c bytes
user32.dll!SendMessageW() + 0x49 bytes
ExamDiff.exe!00437a1d()
ExamDiff.exe!00480c0f()
ExamDiff.exe!00499629()
ExamDiff.exe!00480c02()
ExamDiff.exe!004986ca()
ExamDiff.exe!_CoInitializeEx@8() + 0x13d80 bytes
ExamDiff.exe!_CoInitializeEx@8() + 0x13db9 bytes
001909f0()

This sounds like a corrupt installation. Please do the following: uninstall and then reinstall 6.0. We are making changes in the next build's installer to avoid this.

That fixed it, thank you.

Edit: Started happening again.

Sorry, my mistake. Still happens after a reinstall.
It was gone for a while and then started again.

EDP exits either immediately or a couple of seconds after displaying the file list.

Suggestions?

Install 6.0.0.2.

Another reinstall and it seems to be working again.
Something weird is going on...

6.0.0.2 fixes the issue (or at least that's what our code and testing shows).