Examdiff Pro Aborts on Scrolling

General questions about using ExamDiff Pro, ideas for new features, bug reports, and usage tips.
Bob R.
Junior Member
Posts: 17
Joined: Fri Mar 28, 2008 9:52 am

Examdiff Pro Aborts on Scrolling

Post by Bob R. »

I'm using Build 4.0.2.1 .. comparing directories, Windows XP Pro, I drag the scrollbar down almost to the end of the display and get:
An unhandled win32 exception occurred in ExamDiff.exe (6140)
I've tried it three or four times and the abort occurred each time. I guess I better not poke my eye with that sharp stick again, eh? :roll:
Any ideas other than don't use the scrollbar?

Added info: display window is top/bottom .. top display directory is on a different computer (local network). Will now try a couple other ideas.
1. copied directory to desktop ... problem still occurs.
2. Tried using scrollbar in bottom pane ... no problem ... pretty strange. The upper window directory contains 35 files, the lower contains 9 files. I can drag the lower window scrollbar all the way to the bottom with no abort but it fails every time if I'm dragging the scrollbar in the upper window.
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psguru
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Posts: 2396
Joined: Sat May 15, 2004 4:23 pm
Location: California
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Re: Examdiff Pro Aborts on Scrolling

Post by psguru »

This is an odd one. Obviously, I couldn't reproduce it. Could you export your options to a file and attach it here, as well as a screenshot?
psguru
PrestoSoft
Bob R.
Junior Member
Posts: 17
Joined: Fri Mar 28, 2008 9:52 am

Re: Examdiff Pro Aborts on Scrolling

Post by Bob R. »

psguru wrote:This is an odd one. Obviously, I couldn't reproduce it. Could you export your options to a file and attach it here, as well as a screenshot?
Weird I can't upload a txt file, changed to opt and log, neither worked ... guess I'll cut and paste hope that's ok.
_________________options file below:
;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;
; ExamDiff Pro
; Version 4.0
; File Version 4.0.2.1
; Build 3/25/2008 9:56:53 PM
; Windows Version: Microsoft Windows XP 0012FDD4 (Build 2600)
;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;
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9::App="C:\Program Files\ExamDiff Pro\Plug-Ins\Info-ZIP\Unzip\unzip.exe"
9::Args=$INPUTFILEPATH -d$OUTPUTFILEPATH
9::Description=Unzip [installed]
9::UseExitCode=1
9::Enabled=1
9::ExitCode=0
10::App="C:\Program Files\ExamDiff Pro\Plug-Ins\PESnoop\PESnoop.exe"
10::Args=$INPUTFILEPATH /PE_ALL
10::Description=Dump PE32 [installed]
10::UseExitCode=0
10::Enabled=1
10::ExitCode=0
11::App="C:\WINDOWS\system32\sort.exe"
11::Args=$INPUTFILEPATH
11::Description=Sort [installed]
11::UseExitCode=0
11::Enabled=0
11::ExitCode=0
Use plug-ins=1
Use plug-ins for directories=1
[Binary]
Bytes per line=16
Fit to window=0
Byte format=0
Byte case=0
Editor hex=
Arguments=$FILE
Block size=1
EBCDIC=0
Show control chars=0
Show extended chars=1
[HTML]
Vert HTML Template hex=C:\Program Files\ExamDiff Pro\difftempl_v.htm
Horz HTML Template hex=C:\Program Files\ExamDiff Pro\difftempl_h.htm
Use JavaScript=1
[Global - General]
Shell integration=1
Allow appending files to dirs=0
Shell options=
AutoPick=1
Autopick limit=100
Recent sessions=4
Recent session files=4
Retain session pairs=0
[Keyboard]
Keys=7143423,102536,33751086,123206,33751152,102537,16973832,102541,16973869,102539,16973833,102540,17235977,98475,34275395,102844,34275399,98492,34537539,98483,34275399,98481,17498121,98482,17760265,98484,16973833,98487,17235977,98485,17498149,98486,17498151,102636,16973861,102637,17236005,102638,16973863,102639,17236007,102646,16973864,102649,17498152,102647,17236008,102654,16973859,102655,17236003,102640,17498149,102641,17760293,102652,16973858,102653,17236002,102650,16973857,102651,17236001,102642,17498151,102643,17760295,102644,16973862,102648,17498150,102645,17236006,163850,34275410,33751156,98315,34537521,98316,34537522,98312,34275411,98317,34275377,98318,34275378,98319,34275394,98307,34275402,98309,34275398,98310,33751154,98311,34013298,102660,17498147,102661,17760291,102656,16973860,102658,17498148,102657,17236004,102659,17760292,98325,34275412,98326,34275447,98335,34013302,98334,33751158,98327,34275412,98324,34275411,98322,34275448,98323,34275449,98328,34275377,98329,34275378,98330,34275394,98343,34275413,98344,34275450,98345,34275451,98349,34537555,98351,34275448,98341,34275407,98338,34275396,98350,34275415,98342,34275401,98348,35323988,98337,34275446,98340,33751086,98339,33751153,98358,34275397,98352,34275449,98364,34799629,98375,34275406,103538,34537518,98373,34275450,98374,34275451,98368,34275442,98369,34537586,98398,34275404,123143,34275408,98397,34275393,102759,34275441,102760,33751153,102761,34013297,102762,34537585,98405,34013230,98424,34275409,188715,17498202,18022408,188716,17498201,18284552,188707,17498200,17236014,188706,17498179,17498157,188709,17498198,17236013,123178,34275393,98427,34537592,98428,34537593,98419,34013301,98420,33751157,123177,34275400,98421,34275411,98445,34275405,
Attachments
The abort image
The abort image
ExamDiffAbort_aft.jpg (122.58 KiB) Viewed 29650 times
The before image, before I dragged the top scrollbar downward
The before image, before I dragged the top scrollbar downward
ExamDiffAbort_bef.jpg (113.7 KiB) Viewed 29650 times
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psguru
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Re: Examdiff Pro Aborts on Scrolling

Post by psguru »

Thanks. I was hoping that your options and pictures would be enough but it wasn't. Just using your options with our test directories didn't cause the crash. Any chance of getting your zipped folders?
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Bob R.
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Re: Examdiff Pro Aborts on Scrolling

Post by Bob R. »

psguru wrote:Any chance of getting your zipped folders?
I'm uploading one zip file. Create two directories and delete a few files from one of the directories, that pretty much is what I was doing --- synchronizing my utility batch files on two computers. I could not duplicate the problem on a second computer so I'd guess you shouldn't spend much time on it. I found a good way around it by using the lower scroll bar ... which I have to say seems a little strange. Thx, Bob
Last edited by Bob R. on Tue Apr 01, 2008 1:49 pm, edited 1 time in total.
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Re: Examdiff Pro Aborts on Scrolling

Post by psguru »

Thanks but still no luck. Do you the address of the instruction that failed? Some more error information?
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Bob R.
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Re: Examdiff Pro Aborts on Scrolling

Post by Bob R. »

I allowed microsoft visual studio to debug ... I see this: unhandled exception at 0x00451cf3 in ExamDiff.exe: 0xC00000005: Access violation reading location 0x00000040
selected break and got the attached image.
examdiffVS1.jpg
examdiffVS1.jpg (66.83 KiB) Viewed 29626 times
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Re: Examdiff Pro Aborts on Scrolling

Post by psguru »

Could you do me another favor and try this build [0], and give me the crash info, like before? Thanks.

[0] http://www.prestosoft.com/download/edpro40-temp.exe
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Bob R.
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Re: Examdiff Pro Aborts on Scrolling

Post by Bob R. »

Unhandled exception at 0x00451dec in ExamDiff.exe: 0xC0000005: Access violation reading location 0x00000040.

I guess I'll need to reinstall 4.0 or not?
examdiffVS2.jpg
examdiffVS2.jpg (67.78 KiB) Viewed 29610 times
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Re: Examdiff Pro Aborts on Scrolling

Post by psguru »

Thank you, this definitely helps. Please try the latest build of 4.0 (4.0.2.2), the bug should be fixed there.
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Bob R.
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Re: Examdiff Pro Aborts on Scrolling

Post by Bob R. »

psguru wrote:Thank you, this definitely helps. Please try the latest build of 4.0 (4.0.2.2), the bug should be fixed there.
I just beat the bejesus out of the uppper scroll bar and couldn't get it to fail --- good job ... it was failing everytime I touched that scroll bar last night.
Have I told you lately that I love ExamDiff Pro ? I've been comparing different versions of a product with over 3000 files in more than 200 folders. This program has saved me a lot of time and headaches since I bought it a couple months ago. Should have bought it years ago instead of using filediff ... which too is a great program but couldn't do the things I'm doing now. Thanks! ... and you can quote me. Dr. Bob (NMD, doctor of computer problems)! :lol:
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Re: Examdiff Pro Aborts on Scrolling

Post by psguru »

Thank you for your kind words. Please feel free to vote for ExamDiff Pro at http://www.download.com/ExamDiff-Pro/36 ... l?sb=1&v=0
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Re: Examdiff Pro Aborts on Scrolling

Post by Bob R. »

psguru wrote:Thank you for your kind words. Please feel free to vote for ExamDiff Pro at http://www.download.com/ExamDiff-Pro/36 ... l?sb=1&v=0
Actually I've tried a couple times ... just tried again ... I keep getting to the review results page, positioned at the bottom, with the over 13 message but no way to proceed from there. I just did a copy and paste to a text file and see this but an on page search can't find it. Maybe hidden text?
Step 1: Rate this software:
Step 2: In one line, summarize your review:
Step 3: Tell us what you like about this software (leave this field blank if there's nothing you like about this software):
Step 4: Tell us what you don't like about this software (leave this field blank if you like everything about this software):
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Re: Examdiff Pro Aborts on Scrolling

Post by psguru »

It seems to work for me in IE but not in Firefox.
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Re: Examdiff Pro Aborts on Scrolling

Post by wadsws06 »

I have a slightly different scrolling problem; I get a system lock-up rather than a crash.

Comparing two VS2005 C++ project files (.vcproj)

If I have the "Display / Use file type settings" box checked I usually get the lockup when scrolling down the file. I have even had the hang simply by turning the option on. Digging a little deeper the problem seems to occur only when the "Participate in syntax highlighting" sub-option of the XML file type (which includes vcproj) is enabled. I can supply the specific vcproj files if that helps; they have some really horribly formatted elements which may be confusing the syntax highlighter.

Edit: I should say, I've only seen this with .vcproj files; everything else seems fine with highlighting on.

Vista64 Ultimate + SP1
ExamDiff Pro 4.0.2.6

Vista hang details are as follows (not sure this is any use tbh)

Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: ExamDiff.exe
Application Version: 4.0.2.6
Application Timestamp: 480e93b0
Hang Signature: 3b23
Hang Type: 0
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 2057
Additional Hang Signature 1: 9bdc4cd50179425724814ba9ab7b6b57
Additional Hang Signature 2: c3e1
Additional Hang Signature 3: 7cec73cf7bb1ecb3fcdb6084bfe97876
Additional Hang Signature 4: 3b23
Additional Hang Signature 5: 9bdc4cd50179425724814ba9ab7b6b57
Additional Hang Signature 6: c3e1
Additional Hang Signature 7: 7cec73cf7bb1ecb3fcdb6084bfe97876
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