Urgent - EDP 6.0.0.1 crashes comparing directories

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Alexo
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Urgent - EDP 6.0.0.1 crashes comparing directories

Post by Alexo »

After upgrading to 6.0.0.1 I can no longer compare directories.

Some times, it just exits silently. Other times, I get the dialog asking me to email the minidump but the process exits immediately when I hit OK.

Please advise.
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Alexo
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Re: Urgent - EDP 6.0.0.1 crashes comparing directories

Post by Alexo »

Running under the debugger I get an access violation:
1.PNG
1.PNG (8.62 KiB) Viewed 15283 times
Stack trace:
> 7fffffff()
ExamDiff.exe!_CoInitializeEx@8() + 0x28896 bytes
[Frames below may be incorrect and/or missing, no symbols loaded for ExamDiff.exe]
ExamDiff.exe!004a0259()
ExamDiff.exe!_CoInitializeEx@8() + 0x148ca bytes
ExamDiff.exe!_CoInitializeEx@8() + 0x1529c bytes
ExamDiff.exe!_CoInitializeEx@8() + 0x10c3f bytes
ExamDiff.exe!_CoInitializeEx@8() + 0x13d2a bytes
ExamDiff.exe!_CoInitializeEx@8() + 0x13db9 bytes
user32.dll!GetDC() + 0x6d bytes
user32.dll!GetDC() + 0x14f bytes
user32.dll!GetParent() + 0x16c bytes
user32.dll!SendMessageW() + 0x49 bytes
ExamDiff.exe!_CoInitializeEx@8() + 0x2409a bytes
ExamDiff.exe!_CoInitializeEx@8() + 0x1529c bytes
ExamDiff.exe!_CoInitializeEx@8() + 0x10c3f bytes
ExamDiff.exe!_CoInitializeEx@8() + 0x13d2a bytes
ExamDiff.exe!_CoInitializeEx@8() + 0x13db9 bytes
user32.dll!GetDC() + 0x6d bytes
user32.dll!GetDC() + 0x14f bytes
user32.dll!GetParent() + 0x16c bytes
user32.dll!SendMessageW() + 0x49 bytes
comctl32.dll!ImageList_LoadImage() + 0x198b bytes
comctl32.dll!ImageList_LoadImage() + 0x2a7ee bytes
comctl32.dll!ImageList_LoadImage() + 0x33e22 bytes
comctl32.dll!ImageList_LoadImage() + 0x36712 bytes
comctl32.dll!ImageList_LoadImage() + 0x383f3 bytes
user32.dll!GetDC() + 0x6d bytes
user32.dll!GetDC() + 0x14f bytes
user32.dll!IsWindowUnicode() + 0xa1 bytes
user32.dll!CallWindowProcW() + 0x1b bytes
ExamDiff.exe!_CoInitializeEx@8() + 0x10acf bytes
ExamDiff.exe!_CoInitializeEx@8() + 0x10c56 bytes
ExamDiff.exe!_CoInitializeEx@8() + 0x13d2a bytes
ExamDiff.exe!_CoInitializeEx@8() + 0x13db9 bytes
user32.dll!GetDC() + 0x6d bytes
user32.dll!GetDC() + 0x14f bytes
user32.dll!GetParent() + 0x16c bytes
user32.dll!SendMessageW() + 0x49 bytes
ExamDiff.exe!00437a1d()
ExamDiff.exe!00480c0f()
ExamDiff.exe!00499629()
ExamDiff.exe!00480c02()
ExamDiff.exe!004986ca()
ExamDiff.exe!_CoInitializeEx@8() + 0x13d80 bytes
ExamDiff.exe!_CoInitializeEx@8() + 0x13db9 bytes
001909f0()
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Re: Urgent - EDP 6.0.0.1 crashes comparing directories

Post by psguru »

This sounds like a corrupt installation. Please do the following: uninstall and then reinstall 6.0. We are making changes in the next build's installer to avoid this.
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Alexo
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Re: Urgent - EDP 6.0.0.1 crashes comparing directories

Post by Alexo »

That fixed it, thank you.

Edit: Started happening again.
Last edited by Alexo on Thu Jul 26, 2012 2:24 pm, edited 1 time in total.
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Re: Urgent - EDP 6.0.0.1 crashes comparing directories

Post by Alexo »

Sorry, my mistake. Still happens after a reinstall.
It was gone for a while and then started again.

EDP exits either immediately or a couple of seconds after displaying the file list.

Suggestions?
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Re: Urgent - EDP 6.0.0.1 crashes comparing directories

Post by psguru »

Install 6.0.0.2.
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Alexo
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Re: Urgent - EDP 6.0.0.1 crashes comparing directories

Post by Alexo »

Another reinstall and it seems to be working again.
Something weird is going on...
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Re: Urgent - EDP 6.0.0.1 crashes comparing directories

Post by psguru »

6.0.0.2 fixes the issue (or at least that's what our code and testing shows).
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